Returns / Exchange

 

If are not satisfied with your purchase from us he can return or exchange the product within 14 days from the date of delivery.

 

Return / Exchange Process for UAE & GCC

  • Please inform us about the item which you wish to return through emailing us at admin@yallatoys.me to initiate the return process.
  • You can ship your products back to us using a registered courier service.
  • Once we receive your returned item, we will process your refund.
  • Refunds will be done only through the Original Mode of Payment.
  • You can place a new order for the same item in a different size or just to order any other item.

 

Rules and Conditions for Return / Exchange:

  • Return/Exchange can only be made within 14 days from the date of delivery.
  • We can only accept returns of products in a good condition along with the original packaging.
  • If all these conditions are met, please ship your products back to us using a registered courier service and we will issue a full refund.
  • Please note that we reserve the right to refuse any returned shipments if the product has been used or damaged.
  • Shipping fees are non-refundable.
  • In a rare case that the item you have received is damaged, defective or not as described on the website, you will receive a full refund along with any shipping fees applied.